Terms of service

Terms of Service

Last updated: August 23, 2026

Welcome to Evofar. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing our website or placing an order with us, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Evofar

Evofar operates an online store offering products to customers through our website.

We aim to provide accurate information about our products, prices, availability, shipping, returns, and other services. We may update information on our website when necessary to correct errors or reflect changes to our products or services.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order or creating an account.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with the operation or security of our website.

  • Not use our website to engage in fraudulent, abusive, or unauthorized activities.

  • Not reproduce, copy, distribute, or commercially exploit our website content without our permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms of Service or applicable laws.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time.

If an error affects an order that you have already placed, we will contact you and provide an appropriate solution.

4. Prices and Payment

All product prices are displayed on the website at the time of purchase.

The applicable price is the price displayed when you place your order, unless an obvious pricing error has occurred.

Payment must be successfully completed before an order can be processed.

We may use third-party payment processors to securely process payments. Evofar does not have access to your complete payment card information when payment is processed through these providers.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

After receiving your order, we may send an order confirmation to the email address provided during checkout.

An order confirmation does not necessarily guarantee that the order will be fulfilled if, for example:

  • The product is unavailable.

  • There is an obvious pricing or product information error.

  • We are unable to process the payment.

  • We identify suspected fraudulent or unauthorized activity.

  • Delivery to the provided address is not possible.

If we are unable to fulfill an order after payment has been received, we will provide an appropriate refund.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping information provided on our website.

Estimated delivery times are provided for guidance and may vary depending on the destination, shipping method, carrier, customs procedures, weather, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

Once an order has been shipped, customers may receive tracking information when available.

For more information, please review our Shipping Policy.

7. Returns and Refunds

Our returns and refunds are governed by our Return and Refund Policy.

Customers should review that policy before making a purchase. It explains eligibility requirements, return procedures, refunds, and other applicable conditions.

Nothing in our return policy or these Terms of Service limits any mandatory consumer rights that apply under applicable law.

8. Order Cancellation

If you wish to cancel an order, please contact our customer service team as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible and the applicable return procedure may apply.

9. Intellectual Property

All content available on the Evofar website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to Evofar unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

These third parties may have their own terms and privacy policies. Evofar is not responsible for the policies or practices of third-party services that are outside our control.

11. Privacy

Your use of our website and the information you provide to us are also governed by our Privacy Policy.

We collect and use personal information in accordance with our Privacy Policy and applicable data protection laws.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Evofar will not be responsible for losses resulting from circumstances outside our reasonable control, including delays caused by shipping carriers, customs authorities, natural events, technical failures, or other external circumstances.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.

The updated version will be published on this page with a revised "Last updated" date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

15. Applicable Law and Consumer Rights

These Terms of Service are subject to applicable laws and regulations.

If you are a consumer, you retain any mandatory consumer rights provided by the laws applicable to your purchase. Nothing in these Terms is intended to remove or restrict those rights.

16. Contact Us

If you have questions about these Terms of Service, your order, our products, or our services, please contact us through the contact information provided on our website.

Evofar Customer Support
Website: Evofar
Email: support@evofar.com
Business address: 18 Rue du Lutin, Angers, 49100, France

We are committed to providing customers with clear information about our products, orders, payments, shipping, returns, and customer service.