Terms of Sale

Last updated: August 23, 2026

These Terms of Sale apply to all purchases made through the Evofar online store. By placing an order through our website, you acknowledge that you have read and accepted these Terms of Sale.

Please review these terms carefully before completing your purchase.

1. Seller Information

Trading Name: Evofar
Legal Business Name: evofar
Business Address: 18 Rue du Lutin, Angers, 49100, France

Customer Service Email: support@evofar.com

2. Products

Evofar sells products through its online store.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability, and other product information displayed on our website are accurate.

Product colors and appearance may vary slightly depending on your device, screen, lighting, or other factors.

If a significant error is identified in the information relating to a product you have ordered, we will contact you and provide an appropriate solution in accordance with applicable law.

3. Product Availability

All products are subject to availability.

The availability of a product displayed on our website does not guarantee that the product will remain available until your order is completed.

If a product becomes unavailable after you have placed an order, we will contact you and, where applicable, provide a refund for the unavailable product.

4. Prices

The price applicable to your purchase is the price displayed on the website at the time you place your order.

Where applicable, taxes, VAT, shipping charges, or other additional costs will be displayed before you complete your purchase.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted, except where an obvious pricing error has occurred.

5. Payment

Payment must be successfully completed before an order can be processed.

Evofar may use third-party payment providers to securely process transactions.

Available payment methods will be displayed during checkout.

If a payment is declined, reversed, or otherwise unsuccessful, we may be unable to process or fulfill the order until valid payment has been received.

6. Placing an Order

To place an order, you must provide accurate information, including your name, billing information, delivery address, email address, and any other information required during checkout.

Before completing your purchase, you will have the opportunity to review your order, product quantities, shipping information, and total price.

By completing the checkout process, you submit an order to purchase the selected products.

7. Order Confirmation

After placing an order, Evofar may send an order confirmation to the email address provided during checkout.

The confirmation normally contains information such as your order number, purchased products, prices, and delivery information.

If we are unable to accept or fulfill your order, we will notify you as soon as reasonably possible.

8. Order Acceptance and Cancellation

We reserve the right to refuse or cancel an order where reasonably necessary, including in situations involving:

• Product unavailability.

• An obvious pricing or product information error.

• Payment problems.

• Suspected fraudulent or unauthorized transactions.

• Incorrect or incomplete customer information.

• Delivery restrictions.

• Other circumstances permitted by applicable law.

If payment has already been received for an order that we cancel, the applicable amount will be refunded to the original payment method where appropriate.

If you wish to cancel an order, contact us as soon as possible. We will make reasonable efforts to process cancellation requests before the order has been shipped.

9. Shipping and Delivery

Orders are processed and shipped according to the information provided in our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on the destination, shipping carrier, customs procedures, holidays, weather, and other circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address.

For complete information about processing times, delivery estimates, tracking, shipping costs, and international deliveries, please review our Shipping Policy.

10. Delivery Problems

If your order arrives damaged, defective, incorrect, or appears to be lost, please contact us as soon as possible.

We may request photographs, tracking information, or other documentation to investigate the issue.

We will review the circumstances and provide an appropriate resolution in accordance with applicable law and our policies.

11. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Depending on the circumstances, customers may be eligible for a refund, replacement, exchange, or other remedy.

Nothing in these Terms of Sale limits mandatory consumer rights provided by applicable law.

12. Consumer Legal Rights

If you are purchasing as a consumer, you retain all mandatory consumer rights applicable to your purchase.

In particular, nothing in these Terms of Sale excludes or restricts any legal rights you may have regarding defective, faulty, damaged, or incorrectly described products where such rights cannot legally be excluded.

13. Warranty and Product Conformity

Products sold by Evofar are subject to any mandatory statutory guarantees and consumer protections applicable in the country of purchase.

If you believe that a product is defective or does not conform to the applicable requirements, please contact our customer service team with your order number and details of the issue.

14. Customer Responsibilities

Customers agree to:

• Provide accurate billing and delivery information.

• Pay the applicable purchase price and shipping charges.

• Inspect products upon delivery where reasonably possible.

• Follow applicable product instructions and safety information.

• Use products only for their intended purpose.

• Contact Evofar promptly if there is a problem with an order.

15. Fraud and Unauthorized Transactions

Evofar reserves the right to review orders for security and fraud-prevention purposes.

Where an order appears to involve unauthorized activity, fraudulent information, payment irregularities, or other suspicious behavior, we may cancel or refuse the transaction where permitted by applicable law.

16. Personal Information

Personal information provided during the purchasing process will be handled in accordance with our Privacy Policy and applicable data protection laws.

We use customer information as necessary to process orders, provide customer service, arrange delivery, process payments, and fulfill our legal obligations.

17. Intellectual Property

All content associated with the Evofar website, including product descriptions, photographs, logos, trademarks, graphics, designs, and written content, is protected by applicable intellectual property laws.

Such content may not be copied, reproduced, distributed, modified, or commercially exploited without appropriate authorization.

18. Changes to These Terms

Evofar may update these Terms of Sale when necessary to reflect changes to our business, products, services, legal requirements, or website.

The current version will be published on this page together with the date of the latest update.

Changes will not affect orders that have already been accepted unless otherwise required by applicable law.

19. Applicable Law

These Terms of Sale are governed by applicable laws and regulations.

Mandatory consumer protection rights applicable to your purchase remain unaffected by these terms.

20. Contact Us

If you have any questions about these Terms of Sale, your order, a product, payment, delivery, returns, or refunds, please contact us:

Evofar Customer Support
Legal Business Name: evofar
Business Address: 18 Rue du Lutin, Angers, 49100, France

Email: support@evofar.com

We aim to provide customers with clear, accurate, and transparent information throughout the purchasing process.